Shipping Policy

Welcome to swisse.com.bd. We aim to ensure your orders are shipped promptly and arrive safely. Please review our Shipping Policy to understand the terms, timelines, and conditions of our delivery services.

• Order Confirmation: You will receive an email or SMS confirmation once your order is placed.
• Dispatch Notification: Once your order is shipped, you’ll be notified via email or SMS with tracking details.
• Tracking Your Order: You can track your shipment using the tracking number provided in your dispatch notification.
• Delivery Attempts: If the recipient is unavailable during the first delivery attempt, our courier partner will contact you to arrange a second attempt.

We currently deliver to all regions within Bangladesh. International shipping is available to selected countries. Please contact us for more details on international destinations.

Shipping Delays:

• Delivery times may be affected by holidays, weather conditions, or unforeseen circumstances.
• In case of delays, we will notify you as soon as possible.

Customs and Duties (International Orders):

• For international shipping, customs duties, and taxes may apply. These charges are the responsibility of the customer.

Unsuccessful Deliveries:

• If a delivery fails due to an incorrect address or unavailability of the recipient, re-shipping charges may apply.

Package Inspection:

• Please inspect the package upon delivery. If damaged, refuse the delivery and contact our support team immediately

Customer Support