Standard delivery takes 2–4 working days inside Dhaka and 3–6 working days for outside Dhaka. We deliver nationwide, including major cities and upazilas.

Yes, after your order is shipped, you’ll receive a tracking number via SMS or email. You can also track your order from the Order Tracking page.

Absolutely. We deliver to all 64 districts of Bangladesh, including Chattogram, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and more.

Delivery is Tk. 150 inside Dhaka and Tk. 150 outside Dhaka. For orders above Tk. 10,000, delivery is free nationwide.

You can pay via bKash, Nagad, Rocket, Visa/MasterCard, or Cash on Delivery. All payments are 100% secure and encrypted.

Yes, we accept bKash, Nagad, and COD (Cash on Delivery) across Bangladesh. You’ll see these options during checkout.

If your item is damaged, expired, or incorrect, contact us within 3 days of delivery at support@swisse.com.bd or call our hotline. We'll process your return or refund promptly.

Refunds are processed within 5–7 working days after we receive the returned product and verify its condition.

Yes, all Swisse products sold on Swisse.com.bd are 100% genuine and imported directly from Australia by the official distributor in Bangladesh.

Most Swisse supplements are halal-suitable, and we list halal-friendly products clearly on the product page. Always check the label or ask our support team for details.

Each product page includes usage info, target concerns, and age group. You can also request a free health consultation via live chat or phone.

Dosage, usage instructions, and precautions are available on each product page under the “How to Use” and “Ingredients” sections.

Click on the profile icon or go to Account Page to sign up. You can view your orders, manage addresses, and track deliveries.

Go to the login page and click “Forgot Password.” Enter your registered email to receive a reset link instantly.

No, you can place an order as a guest, but we recommend creating an account to access faster checkout, order history, and exclusive offers.

We offer a 3-day return/exchange policy for damaged, expired, or wrong items. Items must be unopened and returned in original condition.

Yes, Swisse.com.bd is the only official Swisse online store operated by the authorized importer in Bangladesh.

You’ll find our full Shipping Policy and Privacy Policy in the footer of every page.

Swisse Bangladesh currently operates online only to ensure wide access across the country. Stay tuned—we may launch showrooms in Dhaka soon.