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Free shipping for orders under 5km

Shipping & Delivery Information

At Swisse.com.bd, we are committed to ensuring your orders are delivered promptly and securely. This page outlines our delivery process, estimated timeframes, shipping costs, and how to track your order with confidence.

Delivery Policy

Shipping CategoryEstimated TimeShipping Cost
Standard Shipping (within Dhaka)2–3 business daysBDT 150
Standard Shipping (outside Dhaka)2–5 business daysBDT 150
International Shipping10–30 business daysCalculated at checkout
Free Shipping3–5 business daysFree for orders over BDT 10,000

*Business days exclude weekends and public holidays.

Delivery Areas

We deliver to all regions within Bangladesh — including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, and more. Our logistics partners ensure timely delivery to even remote districts when possible.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email or SMS with your tracking number. Use this to monitor the status of your delivery through our courier partner’s tracking system. You can also track your order anytime here.

Delivery Conditions

  • Ensure someone is available at the delivery address to receive the order.
  • If the recipient is unavailable, our courier partner will contact you to schedule a second attempt.
  • If the second attempt fails, the order may be returned to our warehouse for reshipment or cancellation.

Important Delivery Notes

  • Delivery times may be affected by weather conditions, strikes, public holidays, or other unforeseen circumstances. We will notify you of any major delays.
  • If your package appears damaged or tampered with upon delivery, please refuse the parcel and contact our support team immediately.

Customer Support

If you have any questions or concerns regarding shipping or delivery, feel free to contact us:

Thank you for choosing Swisse Bangladesh for your wellness journey.

Note: Shipping and delivery terms may be updated at any time based on operational or partner logistics. Please refer to this page for the latest information.